Privacy Policy

1. Introduction

Welcome to BitWerk IT. We value your privacy and are committed to protecting your personal data. This privacy policy outlines how we collect, use, and safeguard your information in compliance with the General Data Protection Regulation (GDPR).

2. Data Controller

BitWerk IT

Poststr. 24, 98693 Ilmenau, Germany

E-mail: info@bitwerk.eu.com

Telephone: +4915777905642

3. Information We Collect

We may collect and process the following types of personal data:

• Contact Information: Name, email address, phone number, and company details.
• Technical Data: IP address, browser type, and operating system.
• Usage Data: Information about how you use our website and services.
• Transaction Data: Details about payments and services purchased.

4. How We Use Your Data

We use your personal data for the following purposes:

• To provide and manage our services.
• To communicate with you regarding inquiries, projects, or support.
• To improve our website and services.
• To comply with legal obligations.

5. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Consent: When you provide explicit consent.
• Contract: To fulfill our contractual obligations.
• Legal Obligations: To comply with applicable laws.
• Legitimate Interests: To improve our services and protect our business.

6. Data Sharing and Third Parties

We do not sell your personal data. However, we may share your information with:

• Service providers and partners assisting in the delivery of our services.
• Legal authorities if required by law.

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law.

8. Your Rights

You have the following rights under GDPR:

• Access: Request a copy of your personal data.
• Correction: Correct inaccurate or incomplete data.
• Erasure: Request deletion of your data.
• Restriction: Restrict the processing of your data.
• Portability: Request transfer of your data to another service provider.
• Objection: Object to processing based on legitimate interests.
• Withdraw Consent: Withdraw your consent at any time.

To exercise your rights, contact us at info@bitwerk.eu.com.

9. Security Measures

We implement technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no system is completely secure.

10. Cookies

Cookies are small text files that are stored on your device when you visit a website. They help improve your browsing experience by remembering your preferences, enabling website functionality, and providing analytical data.

Purpose of Cookies Cookies are used for various purposes, such as ensuring the website works efficiently, personalizing user experiences, and analyzing visitor behavior to improve services.

Managing Cookies Most web browsers allow you to manage or disable cookies through their settings. However, restricting cookies may affect the functionality of certain website features.

11. Changes to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have questions or concerns about this privacy policy, please contact us at:

BitWerk IT

Poststr. 24, 98693 Ilmenau, Germany

E-mail: info@bitwerk.eu.com

Telephone: +4915777905642